Affinity Trust’s Sheffield service was rated ‘Good’ by CQC earlier this month. They achieved ‘Good’ in all five areas of inspection, these being: safe, effective, caring, responsive, and well-led.
At the time of inspection, the Sheffield service was supporting 15 people to live in supported living. The inspector talked to support workers and managers, and also reviewed records and surveys completed by the people we support.
Affinity Trust staff showed that they were caring and treated the people they support with respect. The CQC report states that “staff knew what was important to people for their care; they knew people well and supported their rights, choices and independence in their care.” One staff member said: “It’s important to treat people as you would want your family member to be treated; with care and respect.”
The people supported in Sheffield were happy with their staff and the support they received. One person we support said in their survey: “I’m happy with my care; staff listen to me; they help me cook my meals.” A relative to someone supported also said: “Staff know what they [person receiving care] like and doesn’t like; what helps and what doesn’t; they are observant and attentive in the right way.”
Our staff were happy with the support Affinity Trust could offer them. One staff member said: “Management support is good; always accessible.” The CQC report stated that Affinity Trust uses “a range of operational measures to inform and support staff to carry out their role and responsibilities.”
Read the full report on the CQC website.