‘Very good’ support in South Ayrshire

Affinity Trust’s service in South Ayrshire has been inspected by the Care Inspectorate, who rated the quality of care and support as ‘Very Good’, and the quality of staffing as ‘Good’.

The Care Inspectorate, the independent regulator of social care in Scotland, visited the service unannounced on 19 June 2017.  The South Ayrshire service provides care and support for up to 44 people with a learning disability in their own homes, with the amount of support provided varying according to the level of individual need.

In its previous inspection, in June 2016, the Care Inspectorate had rated the quality of care and support as ‘Good’, and had not assessed the quality of staffing.

“Very happy with my staff team at present” – one of the people we support, quoted by the Care Inspectorate

During the 2017 visit, the Care Inspectorate spoke to seven people using the service and two family members. In addition, 10 people using the service, and 13 staff, completed separate questionnaires.

The inspectors’ summary of what the service does well included:

• Staff were warm, engaging and had a good knowledge of people’s care needs.

• There was a strong focus on achieving positive outcomes for people.

• Health action plans had good detail.

• Staff had very good opportunities for learning and development.

See all our recent ratings, reports and inspections.

You can read the full report on the Care Inspectorate website [opens in a new window]

“The staff are excellent. I know them all” – one of the people we support, quoted by the Care Inspectorate