The Care Quality Commission (CQC) has rated Affinity Trust’s residential home in Portsmouth ‘Good’ in all five categories – safe, effective, caring, responsive and well-led. All Affinity Trust’s registered locations in England are currently rated ‘Good’.

The Care Quality Commission, the independent regulator of social care in England, visited the home unannounced on 6 November. This was the first inspection since Affinity Trust took over the running of the home in 2016.

At the home, Affinity Trust supports three people with learning disabilities in one adapted and ‘well maintained and decorated’ building.

The inspector spoke to three staff and observed interactions between staff and people being supported. They also reviewed support and staff records and policies and procedures.

The inspector noted:

• interactions with staff were friendly and comfortable. People laughed and joked with staff and the atmosphere was relaxed

• staff and the manager knew people well. They spoke warmly of the people they supported

• people indicated through their behaviour they liked living at the home

• staff said they ‘really enjoyed’ working at the home.

In this home, each person’s bedroom is personalised, with resources and sensory equipment for people to use at their leisure. The report says: “The home had a warm and vibrant atmosphere and people were encouraged to take part in the home’s daily activities.”

On top of their mandatory training, staff had completed extra training related to the needs of the people they supported, such as autism. Staff praised the registered manager: “She’s brilliant…really supportive.”

Read the full report on CQC’s website
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