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Affinity Trust rolls out Active Support

Affinity Trust is rolling out Person Centred Active Support, enabling people with learning disabilities to engage more in their daily lives.

The project kicked off in the summer of 2017, with the creation of eight pilots across England and Scotland. This led to plans for a fully co-ordinated rollout nationally from October 2018.

Victoria Neish, Director of Operations and Quality, says: “We want to fully embed Active Support so the positive impact is sustained. So we’re carefully planning the rollout, ensuring lessons are learned as we progress.”

So far, Active Support has been introduced to 26 of Affinity Trust’s operational teams, supporting 130 people between them.

With the first phase completed, the application process for the second phase is starting this spring. All participants attend formal training with the Tizard Centre. A number of training programmes will run, for practice leaders and observers as well as trainers.

Victoria says: “This time our Divisional Directors will be trained as observers. This will give them the information they need to fully support and embed the approach successfully. Having buy-in from all levels is important, and we are very lucky that everyone at Affinity Trust can see the benefits of Active Support.”

Active Support is about seeing all daily tasks and interactions as an opportunity to increase choice and control. In doing this, the person supported is engaged in a meaningful way, hopefully maintaining skills or learning new ones.

The scheme’s success is measured formally and informally. Formal measures of success include the quality of person-centred plans, internal audits, and regular observations where teams are scored against five engagement measures.

Informally, staff look at the difference that Active Support is making by meeting regularly to share success stories. David, a Team Leader in Sheffield, says: “The people we support are involved and they take pride in this.”

Victoria adds: “Through the pilot scheme and the initial roll out, our staff have told us how much they enjoy Active Support too. Our staff have loved watching the people they support grow in confidence and skill, and they get a lot of job satisfaction from that as well.”

Find out more about support work at Affinity Trust

Contact us

Contact us

Head Office

Head Office
1 St Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT View Map
T: 01844 267800 F: 01844 267829 E:
Media enquiries to:
1 St. Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT
T: 07553 264 975 E:

Central England

Central - Divisional Office
Rowan Room, Acacia Room, BT Room, Poplar Room and Office Ground floor, National Training Centre 3 Gilmour Close Leicester LE4 1EZ View Map
T: 0116 236 3793 F: 0345 643 7094 E:
For enquiries about Sheffield-based services
T: 07387 058 872 (9am-3.45pm Monday-Thursday only) E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
Enquiries for Norfolk and Suffolk should be directed to the Divisional Office.

North England

North - Divisional Office
Unit 12, Curtis House Business Centre, Leeds, LS9 9LF View Map
T: 0113 468 4460 E:
Bradford District Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DZ View Map
T: 01274 533553 E:
West Midlands Office
Flat 7, Parry’s Court, Woodside Place, Cannock, Staffordshire, WS11 4AA View Map
T: 01543 578764

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E:


Scotland - Divisional Office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E:
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Aberdeen Office
87a Urquhart Road, Aberdeen, AB24 5ND View Map
T: 01224 039264 E:
Isle of Bute Office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E:
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E:

South & South West

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
Somerset Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

South East, Bedford and Northamptonshire

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:

Specialist Support

Specialist Support
Head Office, 1 St Andrew's Court, Wellington Street, Thame View Map
T: 01844 267800 F: 01844 267049 E: