“A very high quality of care and support”
Scotland’s Care Inspectorate has rated Affinity Trust’s housing support service in Ayrshire ‘Very Good’ for the quality of its care, support and staffing.
This follows an unannounced inspection on 19 July, when the Care Inspectorate met people supported in Ayrshire, and spoke to relatives, staff and other professionals.
In Ayrshire, this service supports 13 people with learning disabilities and autism. Affinity Trust also runs a weekly drop-in club for people with learning disabilities, their relatives and carers, at St Paul’s Church in Ayr.
The Care Inspectorate said: “Affinity Trust continues to deliver a very high quality of care and support that meets people’s needs, enabling them to live in their own homes…We could see that carers knew people well, they knew how to deliver essential care in a way that was right for them and in a way they were comfortable with.”
They added: “We observed examples of an enabling approach and the difference the service was making to people in their daily lives.”
The report notes that everyone supported had a personal care plan, regularly reviewed with them and their relatives. The inspectors saw people taking part in a range of activities and being encouraged to make and maintain friendships.
In reviews and team meetings, people supported and their relatives had opportunities to discuss how support could be improved. Where able to, people supported could say on their daily notes if they were happy with their support that day.
One relative said, “It’s always about what he wants to do. Support helps him be as independent as he can be and gives him someone else to talk to.”
