Why do you use an online recruitment system?
Our online job search and application system makes it quicker and easier for you to apply for our roles. It enables you to sign up for email alerts for future vacancies, and allows us to keep a record of candidates so we can contact them again when a suitable position arises.
Do all applications have to be made online?
Please apply online if you can.
If you do not have access to the internet or if, due to disability, you would like the application form in a different format, please contact the recruitment team and we will provide an application form in an alternative format.
We would value your feedback on the online process; please contact contact the recruitment team.
How long will it take me to apply online?
We have two methods of online application. If you have a CV which includes a detailed work and education history you can use our Quick Apply option. If you do this we estimate filling in the other details will take you 5 to 10 minutes plus the time it takes for you to answer the vacancy specific questions.
If you are completing the full application form, we estimate this will take you around 15 to 20 minutes, plus the time it takes you to complete the vacancy-specific questions.
How do I know my application has been received?
When you have submitted your application you will see a screen thanking you for doing so. You will also receive an automated email acknowledging receipt of your application. A copy of the application form you submitted will be attached to this email.
You will also receive an email with details of how to log into the system, via a candidate portal, to amend any details.
What email address should I use?
You can use any email address you like, but it must be unique to you. The system uses your email address to identify you, so we strongly recommend that you use an address that you have regular access to and isn’t shared with anyone else.
What happens if I misspell my email address?
You must be very careful when registering – if you accidentally misspell your email address, the system won’t recognise your real address when you come to log back in. If you’re having problems logging in, contact our recruitment team.
Where do I find the job definition and person specification?
Each advert has a link to the full job definition and person specification for that role.
What is the closing date and time?
Where there is a closing date, it will be shown on the job advert. Unless otherwise specified, the position will close at midnight on the night of the closing date. Many of our jobs don’t have closing dates. We normally review application forms within three working days of receipt.
What is the Candidate Portal used for?
The candidate portal is used if you want to withdraw your application or update your contact details. Your information is securely stored on the site and can only be accessed using your email address and password.
You will be sent login details the first time you apply for a job or set up a vacancy alert.
What happens after I’ve applied for a support worker role?
After you’ve applied to us, our recruitment team will call you to discuss your application. They may ask why you applied and find out a bit more about you.
We will then assess your application. If you meet the required criteria, you will be invited for an interview. Your prospective manager and/or team leader will discuss the role with you, ask you about any relevant experience you have, and why you want to work for us. You will also be asked to complete an assessment. This will show us how well you can record notes and fill in daily record sheets. After this, or as part of the interview, you will meet the person or people you are going to support, so they can meet you and be involved in the recruitment process.
After your interview, we will let you know if you have been successful or not. Either way, we will give you some feedback.
If you were successful, you will receive an email confirming your offer. We will then start your pre-employment checks. These include; seeing your ID and right-to-work documentation; carrying out a Disclosure and Barring Service or Disclosure Scotland check; doing an occupational health assessment; and contacting your referees.
Once all this is done, we will discuss a suitable start date with you. You will then receive a confirmed offer letter and your employment contract
Does Affinity Trust require pre-employment background checks?
Due to the nature of the work we do, it’s really important to ensure that our support staff have all had thorough background checks.
We will ask you to provide a full history of your employment and education, and ask you to talk us through it. We will ask you about any gaps in employment and the reason you left each job. We will also ask to see your ID and right-to-work documentation so we can check you are who you say you are.
For jobs in England, we will also apply for a Disclosure and Barring Service check, which looks at your criminal record and any safeguarding alerts. For jobs in Scotland, we apply to Disclosure Scotland.
We will talk to you about anything that comes up. You will then have an occupational health assessment and we will contact your previous employers to obtain references about your conduct at work. It all takes between four and eight weeks.
Any other questions?
Call our recruitment team on 01844 267800, or email firstname.lastname@example.org