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Job application FAQs

Why do you use an online recruitment system?

Our online job search and application system makes it quicker and easier for you to apply for our roles. It enables you to sign up for email alerts for future vacancies, and allows us to keep a record of candidates so we can contact them again when a suitable position arises.

Do all applications have to be made online?

Please apply online if you can.

If you do not have access to the internet or if, due to disability, you would like the application form in a different format, please contact the recruitment team and we will provide an application form in an alternative format.

We would value your feedback on the online process; please contact contact the recruitment team.

How long will it take me to apply online?

We have two methods of online application. If you have a CV which includes a detailed work and education history you can use our Quick Apply option. If you do this we estimate filling in the other details will take you 5 to 10 minutes plus the time it takes for you to answer the vacancy specific questions.

If you are completing the full application form, we estimate this will take you around 15 to 20 minutes, plus the time it takes you to complete the vacancy-specific questions.

How do I know my application has been received?

When you have submitted your application you will see a screen thanking you for doing so. You will also receive an automated email acknowledging receipt of your application. A copy of the application form you submitted will be attached to this email.

You will also receive an email with details of how to log into the system, via a candidate portal, to amend any details.

What email address should I use?

You can use any email address you like, but it must be unique to you. The system uses your email address to identify you, so we strongly recommend that you use an address that you have regular access to and isn’t shared with anyone else.

What happens if I misspell my email address?

You must be very careful when registering – if you accidentally misspell your email address, the system won’t recognise your real address when you come to log back in. If you’re having problems logging in, contact our recruitment team.

Where do I find the job definition and person specification?

Each advert has a link to the full job definition and person specification for that role.

What is the closing date and time?

Where there is a closing date, it will be shown on the job advert. Unless otherwise specified, the position will close at midnight on the night of the closing date. Many of our jobs don’t have closing dates. We normally review application forms within three working days of receipt.

What is the Candidate Portal used for?

The candidate portal is used if you want to withdraw your application or update your contact details. Your information is securely stored on the site and can only be accessed using your email address and password.

You will be sent login details the first time you apply for a job or set up a vacancy alert.

What happens after I’ve applied for a support worker role?

After you’ve applied to us, our recruitment team will call you to discuss your application. They may ask why you applied and find out a bit more about you.

We will then assess your application. If you meet the required criteria, you will be invited for an interview. Your prospective manager and/or team leader will discuss the role with you, ask you about any relevant experience you have, and why you want to work for us. You will also be asked to complete an assessment. This will show us how well you can record notes and fill in daily record sheets. After this, or as part of the interview, you will meet the person or people you are going to support, so they can meet you and be involved in the recruitment process.

After your interview, we will let you know if you have been successful or not. Either way, we will give you some feedback.

If you were successful, you will receive an email confirming your offer. We will then start your pre-employment checks. These include; seeing your ID and right-to-work documentation; carrying out a Disclosure and Barring Service or Disclosure Scotland check; doing an occupational health assessment; and contacting your referees.

Once all this is done, we will discuss a suitable start date with you. You will then receive a confirmed offer letter and your employment contract

Does Affinity Trust require pre-employment background checks?

Due to the nature of the work we do, it’s really important to ensure that our support staff have all had thorough background checks.

We will ask you to provide a full history of your employment and education, and ask you to talk us through it. We will ask you about any gaps in employment and the reason you left each job. We will also ask to see your ID and right-to-work documentation so we can check you are who you say you are.

For jobs in England, we will also apply for a Disclosure and Barring Service check, which looks at your criminal record and any safeguarding alerts. For jobs in Scotland, we apply to Disclosure Scotland.

We will talk to you about anything that comes up. You will then have an occupational health assessment and we will contact your previous employers to obtain references about your conduct at work. It all takes between four and eight weeks.

Any other questions?

Call our recruitment team on 01844 267800, or email recruitment@affinitytrust.org

Contact us

Head Office

Head Office
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 01844 267800 F: 01844 267049 E: info@affinitytrust.org

Central England

Central - Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 0116 236 3793 F: 0345 643 7094 E: info@affinitytrust.org

East Anglia

East Anglia - Divisional Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk, IP14 1RD View Map
East Anglia - Southend Office
Suite 7, 1st Floor Chalkwell Lawns, 648-656 London Road, Westcliff on Sea, Essex, SS0 9HR View Map
T: 01702 335980 F: 08456 437291
East Anglia - Norfolk Office
Crome House, 231 St. Faiths Road, Norwich, Norfolk, NR6 7AP View Map
T: 01603 400321 F: 01603 400771 E: infoeastanglia@affinitytrust.org
East Anglia - Lowestoft Office
The Old Police Station, 2 Regent Road, Lowestoft, Suffolk, NR32 1PA View Map

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E: infoeast@affinitytrust.org
East - Luton Office
Unit 2B Bramingham Business Park, Enterprise Way, Luton, LU3 4BU View Map
T: 01582 584575 E: infoeast@affinitytrust.org

Midlands

Midlands - Divisional Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 0121 553 3502 E: infomidlands@affinitytrust.org

North England

North - Divisional Office
The Gatehouse, Curtis Buildings, Berking Avenue, Leeds LS9 9LF View Map
T: 0113 468 4460 F: 0113 242 1399 E: infonorth@affinitytrust.org
North - Sheffield Office
157-163 Sheffield Road, Killamarsh, Sheffield S21 1DY View Map
T: 0114 276 4980 E: infonorth@affinitytrust.org

North West England

North West - Divisional Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 E: infoshipley@affinitytrust.org
North West - Tameside Office
The Old Courthouse, Chapel Street, Dukinfield, Cheshire SK16 4DT View Map
T: 0161 711 0577 E: infotameside@affinitytrust.org

Scotland

Scotland - Divisional Office
37 George Street, Ayr, KA8 0AH View Map
T: 01292 292922 F: 08456 437822 E: infoscotland@affinitytrust.org
Scotland - Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E: infoscotland@affinitytrust.org
Scotland - Aberdeen Office
Bon Accord House, Riverside Drive, Aberdeen AB11 7SL View Map
T: 01224 039264 E: infoscotland@affinitytrust.org

South England

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E: infosouth@affinitytrust.org
South - Maidenhead Office
Unit 5, Maple Court, Grove Park Industrial Estate, Waltham Road, Maidenhead, Berkshire, SL6 3LW View Map
T: 01628 822359 E: infosouth@affinitytrust.org
South - Portsmouth Office
Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ View Map
T: 02392 666624 F: 02392 666624 E: infosouth@affinitytrust.org
South - Oxford Office
Office 4, Hampden House, Monument Park, Chalgrove, Oxfordshire OX44 7RW View Map
T: 01865 893269 E: infosouth@affinitytrust.org

South East England

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E: infosoutheast@affinitytrust.org
South East - East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 0845 643 7300 E: infosoutheast@affinitytrust.org

South West England

South West - Divisional Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E: infosouthwest@affinitytrust.org

Bradford Positive Behaviour Support Service

Positive Behaviour Support Service
5th Floor, Margaret McMillan Tower, Princes Way, Bradford BD1 1NN View Map
T: 07584 528751 E: BradfordPBS@affinitytrust.org