Job application FAQs - Affinity Trust Skip to main content Skip to contact details

Job application FAQs

Why do you use an online recruitment system?

Our online job search and application system makes it quicker and easier for you to apply for our roles. It enables you to sign up for email alerts for future vacancies, and allows us to keep a record of candidates so we can contact them again when a suitable position arises.

Do all applications have to be made online?

Please apply online if you can.

If you do not have access to the internet or if, due to disability, you would like the application form in a different format, please contact the recruitment team.

We would value your feedback on the recruitment process; please contact the recruitment team.

What email address should I use?

You can use any email address you like, but it must be unique to you. The system uses your email address to identify you, so we strongly recommend that you use an address that you have regular access to and that isn’t shared with anyone else.

What happens if I misspell my email address?

You must be very careful when registering – if you accidentally misspell your email address, the system won’t recognise your real address when you next log in. If you’re having problems logging in, contact our recruitment team.

Where do I find the job definition and person specification?

Each advert has a link to the full job definition and person specification for that role. You will find these at the bottom of the page, under ‘Available Documents’.

What is the closing date and time?

Where there is a closing date, it will be shown on the job advert. Unless otherwise specified, the position will close at midnight on the night of the closing date. Many of our jobs don’t have closing dates. We normally review application forms within three working days of receipt.

What happens after I’ve applied for a support worker role?

After you’ve applied to us, our recruitment team will call you to discuss your application. They may ask why you applied and find out a bit more about you.

We will then assess your application. If you meet the required criteria, you will be invited for an interview. Your prospective manager and/or team leader will discuss the role with you, ask you about any relevant experience you have, and why you want to work for us. You will also be asked to complete an assessment. This will show us how well you can record notes and fill in daily record sheets. After this, or as part of the interview, you will meet the person or people you are going to support, so they can meet you and be involved in the recruitment process.

After your interview, we will let you know if you have been successful or not. Either way, we will give you some feedback.

If you were successful, you will receive an email confirming your offer. We will then start your pre-employment checks. These include:

  • seeing your ID and right-to-work documentation

  • carrying out a Disclosure and Barring Service or Disclosure Scotland check

  • doing an occupational health assessment

  • contacting your referees.

Once all this is done, we will discuss a suitable start date with you. You will then receive a confirmed offer letter and your employment contract.

Does Affinity Trust require pre-employment background checks?

Due to the nature of the work we do, our support staff must have thorough background checks.

We will ask you to provide a full history of your employment and education, and to talk us through it. We will ask you about any gaps in employment and the reason you left each job. We will also ask to see your ID and right-to-work documentation so we can check you are who you say you are.

For jobs in England, we will also apply for a Disclosure and Barring Service check, which looks at your criminal record and any safeguarding alerts. For jobs in Scotland, we apply to Disclosure Scotland.

We’ll talk to you about anything that comes up – and we’ll aim to get all your pre-employment checks carried out within a couple of weeks.

Any other questions?

Call our recruitment team on 01844 267800, or email

Contact us

Contact us

Head Office

Head Office
1 St Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT View Map
T: 01844 267800 F: 01844 267829 E:
Media enquiries to:
1 St. Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT
T: 07553 264 975 E:

Central England

Central - Divisional Office
Rowan Room, Acacia Room, BT Room, Poplar Room and Office Ground floor, National Training Centre 3 Gilmour Close Leicester LE4 1EZ View Map
T: 0116 236 3793 F: 0345 643 7094 E:
For enquiries about Sheffield-based services
T: 07387 058 872 (9am-3.45pm Monday-Thursday only) E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
Enquiries for Norfolk and Suffolk should be directed to the Divisional Office.

North England

North - Divisional Office
Unit 12, Curtis House Business Centre, Leeds, LS9 9LF View Map
T: 0113 468 4460 E:
Bradford District Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DZ View Map
T: 01274 533553 E:
West Midlands Office
Flat 7, Parry’s Court, Woodside Place, Cannock, Staffordshire, WS11 4AA View Map
T: 01543 578764

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E:


Scotland - Divisional Office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E:
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Aberdeen Office
87a Urquhart Road, Aberdeen, AB24 5ND View Map
T: 01224 039264 E:
Isle of Bute Office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E:
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E:

South & South West

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
Somerset Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

South East, Bedford and Northamptonshire

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:

Specialist Support

Specialist Support
Head Office, 1 St Andrew's Court, Wellington Street, Thame View Map
T: 01844 267800 F: 01844 267049 E: