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PROACT-SCIPr-UK training

We train all our support staff in Positive Range of Options to Avoid Crisis and use Therapy – Strategies for Crisis Intervention and Prevention – PROACT-SCIPr-UK® for short.

This training has a strong emphasis on ethical, person-centred working. Staff are only taught what they need to know, with any interventions adapted to the person supported.

We have nearly 30 staff who are accredited PROACT-SCIPr-UK® instructors. The training is accredited by the British Institute of Learning Disabilities and complies with their current Code of Practice (2014). Our instructors attend bimonthly meetings to ensure they work to the same standards.

PROACT-SCIPr-UK® is person-centred and underpinned by the principles of Positive Behaviour Support. This is key to our approach to supporting people with learning disabilities and behaviours that can challenge.


This training aims to minimise the use of physical interventions. It emphasises sound behavioural support strategies based on the supported person’s needs, characteristics and preferences.

All support staff take the basic course. This covers good communication and understanding the person being supported, even if they are not supporting people whose behaviour can challenge.

We tailor further training to suit each person supported and their staff team. If a member of staff starts supporting a different person, they will complete another version of the PROACT-SCIPr-UK® training, tailored to the new person they are supporting.

All support staff will have training in PROACT-SCIPr-UK® at the level they need.  All training is based on an audit of need:

tick small1 day ‘Keeping Safe’: for staff working with people who do not present with behaviours that require ‘hands-on’ physical interventions

tick small2 day ‘Introduction & Foundation’: for staff working with people whose behaviour can challenge others

tick small2 day plus additional session: for staff working with people with more complex needs which require extra interventions.

Contact us

Contact us

Head Office

Head Office
1 St Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT View Map
T: 01844 267800 F: 01844 267829 E:
Media enquiries to:
1 St. Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT
T: 07553 264 975 E:

Central England

Central - Divisional Office
Rowan Room, Acacia Room, BT Room, Poplar Room and Office Ground floor, National Training Centre 3 Gilmour Close Leicester LE4 1EZ View Map
T: 0116 236 3793 F: 0345 643 7094 E:
For enquiries about Sheffield-based services
T: 07387 058 872 (9am-3.45pm Monday-Thursday only) E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
Enquiries for Norfolk and Suffolk should be directed to the Divisional Office.

North England

North - Divisional Office
Unit 12, Curtis House Business Centre, Leeds, LS9 9LF View Map
T: 0113 468 4460 E:
Bradford District Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DZ View Map
T: 01274 533553 E:
West Midlands Office
Flat 7, Parry’s Court, Woodside Place, Cannock, Staffordshire, WS11 4AA View Map
T: 01543 578764

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E:


Scotland - Divisional Office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E:
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Aberdeen Office
87a Urquhart Road, Aberdeen, AB24 5ND View Map
T: 01224 039264 E:
Isle of Bute Office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E:
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E:

South & South West

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
Somerset Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

South East, Bedford and Northamptonshire

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:

Specialist Support

Specialist Support
Head Office, 1 St Andrew's Court, Wellington Street, Thame View Map
T: 01844 267800 F: 01844 267049 E: