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Meet Matthew – Support Manager

MatthewMatthew – who manages the Opportunities Service in our North Division – is one of over 2,000 people employed by Affinity Trust who are committed to delivering our mission of enabling the people we support to meet their potential.

The Opportunities Service currently supports 48 people with learning disabilities to increase their independence skills and participate in leisure activities and hobbies.  ‘It is an extremely varied job – we could be supporting people to manage money, travel on public transport, go shopping or to take part in a wide range of mainstream activities in the community. We do loads of things – cookery courses, craft workshops, bowling, football, building bird boxes, swimming… entirely dictated by the supported person’s interests.  It is a great job.’ explains Matthew.

Matthew has now been with the Opportunities Service for five years – in a number of roles.  All of them are very different to his previous career, as a Hospitality Manager for a private health club.  ‘When I was working for the health club I supposedly had a ‘good job’ yet I found myself feeling unhappy.  The members I was organising events for were extremely affluent but not very polite – in fact they quite rude sometimes – and not at all grateful for the amazing opportunities they had.  I decided there had to be a more satisfying job out there – and I was right! I have been delighted to discover just how fantastic it is to support people with learning disabilities, to get to know them, see them gain new skills, have fun and live their lives the way they want.  It really is so rewarding.’

Matthew admits that he has always been ambitious. ‘I always wanted to manage the service, and I’m delighted to be doing so.  Affinity Trust is a good employer and offers you the training opportunities and chances to progress.  However you do have to grasp every chance and move outside of your comfort zone.  This can be a challenge sometimes, but it was – and is – really worth it.’

‘It’s a hard job to beat’

Although Matthew is now extremely happy in his role, it wasn’t that easy at the beginning.  ‘I started as a Support Worker, and I had never met anyone with a learning disability.  For the first week I thought I had made a huge mistake – the unknown is always scary, and this was a whole aspect of life I hadn’t seen before.  But the second week I started to get to know people got some confidence and training and I have never looked back.  I would say to people thinking of doing this to give it a go, you may surprise yourself like I did.  You don’t need experience but you do need to be prepared to learn and be flexible.  If it’s right for you, it is a hard job to beat. I actually look forward to coming to work now, instead of dreading it. There are not many places to work that you can say that about.’

Contact us

Head Office

Head Office
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 01844 267800 F: 01844 267049 E:

Central England

Central - Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 0116 236 3793 F: 0345 643 7094 E:

East Anglia

East Anglia - Divisional Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk, IP14 1RD View Map
East Anglia - Southend Office
Suite 7, 1st Floor Chalkwell Lawns, 648-656 London Road, Westcliff on Sea, Essex, SS0 9HR View Map
T: 01702 335980 F: 08456 437291
East Anglia - Norfolk Office
Crome House, 231 St. Faiths Road, Norwich, Norfolk, NR6 7AP View Map
T: 01603 400321 F: 01603 400771 E:
East Anglia - Lowestoft Office
The Old Police Station, 2 Regent Road, Lowestoft, Suffolk, NR32 1PA View Map

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
East - Luton Office
Unit 2B Bramingham Business Park, Enterprise Way, Luton, LU3 4BU View Map
T: 01582 584575 E:


Midlands - Divisional Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 0121 553 3502 E:

North England

North - Divisional Office
The Gatehouse, Curtis Buildings, Berking Avenue, Leeds LS9 9LF View Map
T: 0113 468 4460 F: 0113 242 1399 E:
North - Sheffield Office
157-163 Sheffield Road, Killamarsh, Sheffield S21 1DY View Map
T: 0114 276 4980 E:

North West England

North West - Divisional Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 E:
North West - Tameside Office
The Old Courthouse, Chapel Street, Dukinfield, Cheshire SK16 4DT View Map
T: 0161 711 0577 E:


Scotland - Divisional Office
37 George Street, Ayr, KA8 0AH View Map
T: 01292 292922 F: 08456 437822 E:
Scotland - Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Scotland - Aberdeen Office
Bon Accord House, Riverside Drive, Aberdeen AB11 7SL View Map
T: 01224 039264 E:

South England

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
South - Maidenhead Office
Unit 5, Maple Court, Grove Park Industrial Estate, Waltham Road, Maidenhead, Berkshire, SL6 3LW View Map
T: 01628 822359 E:
South - Portsmouth Office
Gatcombe House, Copnor Road, Portsmouth, PO3 5EJ View Map
T: 02392 666624 F: 02392 666624 E:
South - Oxford Office
Office 4, Hampden House, Monument Park, Chalgrove, Oxfordshire OX44 7RW View Map
T: 01865 893269 E:

South East England

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:
South East - East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 0845 643 7300 E:

South West England

South West - Divisional Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

Bradford Positive Behaviour Support Service

Positive Behaviour Support Service
5th Floor, Margaret McMillan Tower, Princes Way, Bradford BD1 1NN View Map
T: 07584 528751 E: