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Meet Annie

Annie, now 93 years old, was born with a weakness down her right side and has always had trouble walking. Later in life, after a leg fracture, Annie has been unable to walk at all.

After 35 years in residential care, Annie moved into her own flat, supported by Affinity Trust, in 2015.

Supported living opened up a new world for Annie, who soon settled in to living in the community, choosing her own meals, and watching whatever she wanted on TV.

Three years later, Affinity Trust started rolling out Active Support – a method of enabling people with learning disabilities to engage more in their daily lives.

Inspired by their Active Support training, Annie’s team discussed how to support her to become more independent. They came up with simple new ideas, such as moving Annie’s coffee- and tea-making equipment to a lower worktop.

When supporting Annie to chop vegetables, staff noticed she found it hard to keep the vegetables still, so they bought a chopping board with a walled edge to make the task easier.

In addition:

  • Annie has replaced her normal chair with a wheelchair, which provides pressure care and helps to better support her back. Previously, before Annie could engage in an activity, she had to be hoisted from her normal chair into a wheelchair. This made her reluctant to be involved in activities.

  • Annie bought a wheeled table which fits around chairs and beds, so it can be placed anywhere in her home. Annie needs to take more bed rest as she grows older; thanks to the table, Annie can enjoy playing dominoes in bed.

  • Annie has a custom-designed lowered worktop in her kitchen and can now wash her own dishes.

Annie used to avoid using her kitchen because she was afraid of hurting herself. Now, with encouragement and better equipment, she helps prepare and cook her meals and make her own drinks.

The combination of Active Support and supported living has had a massive impact on Annie’s life, from developing daily living skills and increasing independence to accessing her community and enjoying special moments. She is extremely proud of her achievements.

Annie’s support team have also benefitted from Active Support. Staff have said they gain great job satisfaction in seeing Annie achieve outcomes they never thought possible.


Contact us

Contact us

Head Office

Head Office
1 St Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT View Map
T: 01844 267800 F: 01844 267829 E:
Media enquiries to:
1 St. Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT
T: 07553 264 975 E:

Central England

Central - Divisional Office
3 Gilmour Close, Beaumont Leys, Leicester, LE4 1EZ View Map
T: 0116 236 3793 F: 0345 643 7094 E:
For enquiries about Sheffield-based services
T: 07387 058 872 (9am-3.45pm Monday-Thursday only) E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
Enquiries for Norfolk and Suffolk should be directed to the Divisional Office.

North England

North - Divisional Office
Unit 12, Curtis House Business Centre, Leeds, LS9 9LF View Map
T: 0113 468 4460 E:
Bradford District Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DZ View Map
T: 01274 533553 E:
West Midlands Office
Flat 7, Parry’s Court, Woodside Place, Cannock, Staffordshire, WS11 4AA View Map
T: 01543 578764

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E:


Scotland - Divisional Office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E:
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Aberdeen Office
87a Urquhart Road, Aberdeen, AB24 5ND View Map
T: 01224 039264 E:
Isle of Bute Office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E:
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E:

South & South West

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
Somerset Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

South East, Bedford and Northamptonshire

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:

Specialist Support

Specialist Support
Head Office, 1 St Andrew's Court, Wellington Street, Thame View Map
T: 01844 267800 F: 01844 267049 E: