Jayne has no spoken language, but communicates through gestures and actions. We’ve supported Jayne since 2011.
Like anyone, Jayne can find certain situations stressful. When she becomes agitated, this is usually because she is trying to communicate something.
We support Jayne to express her needs in a positive way. Our staff know her well and so can respond appropriately to her specific ways of communicating.
We also support Jayne to use picture boards to communicate her needs. These allow her to choose what activities she wants to engage in.
Through Active Support, we encourage Jayne to be more independent. This might mean putting her dishes away after a meal, wiping the table, or shopping for her own toiletries.
Jayne is inquisitive and observant. Before the pandemic, she enjoyed visiting places in the community, and watching and meeting new people. She is also supported to try new activities; she enjoys pampering sessions, such as massages and foot spas, which provide sensory stimulation.
Jayne lives in Bradford but, before the pandemic, loved taking the train to Carlisle or Leeds, where she enjoyed shopping, eating out, and having a drink in local pubs and cafes.
Jayne’s also enjoyed many trips and holidays – to Blackpool, Edinburgh, the Lake District and York. She’s made many trips to Llandudno in north Wales, where she loves parading up and down the seafront in her wheelchair.
During the pandemic, Jayne has been unable to visit her local day centre, but one of their support workers has been visiting her four days a week, to keep her engaged.