Like anyone, Jayne can find certain situations stressful and this can raise her anxiety levels.
Our approach to supporting Jayne is that we make sure we understand her, particularly what triggers her anxieties.
When Jayne becomes agitated, this is usually because she is trying to communicate something.
We support Jayne to express her needs in a positive way, through staff who know her well and who she trusts.
This means that Jayne’s support staff notice and respond to Jayne’s very specific ways of communicating, however subtle, so they can respond appropriately.
Jayne is inquisitive and observant. She enjoys visiting places and watching and meeting new people.
She loves taking the bus to the historic town of York, where she enjoys shopping and having a drink in local cafes. She’s also made many trips to Llandudno in north Wales, where she loves parading up and down the seafront in her wheelchair.
Christmas is a special time for Jayne – she loves all the glitter and fairy lights.