Paul, who we support in Sussex | Affinity Trust Skip to main content Skip to contact details

Meet Paul

Paul has multiple disabilities, walks with difficulty and has little verbal communication.

Before Paul’s move to Affinity Trust, Paul’s parents had been worried about him, feeling that he was not happy and that communication with his previous support teams could have been better.

Tony, Paul’s father, says: “When Paul moved to being supported by Affinity Trust, I must admit I wasn’t expecting great things – we had been disappointed so often previously.

“Unfortunately, things didn’t get off to a great start, as staff had to be with Paul constantly because he was likely to fall.” Paul found this difficult and often responded with challenging behaviour. But Paul’s support team helped him improve his mobility, giving him more independence. This made him much happier.


Tony says: “I realised that this was going to be much better for Paul. I was very impressed with how open staff were, how they really listened to both Paul and us and worked with us, trying many different approaches to enable Paul to do things he wanted to do.”

Staff also worked with Paul’s parents to understand how he communicates, adopting an upbeat, friendly approach. Tony is delighted: “Paul loves his support staff. They are the reason we have our cheerful chap back for the first time in years. It is wonderful to see.

“Suggestions the support workers have made to Paul, including using a wheelchair on day trips, and a different approach at mealtimes to help him eat more easily, both of which we have adopted, has really improved life for him and for us.”

“He is supported so well to do things he really enjoys – particularly horse riding. From a young child he was always stroking the horses in the field behind our house” – Tony, Paul’s father

Paul’s health has improved and his weight has increased. He has grown in confidence and attends courses at the local college.

Tony says: “He is supported so well to do things he really enjoys – particularly horse riding. From a young child he was always stroking the horses in the field behind our house. It’s great he can now ride once a week, he loves it.

“Thanks to Affinity Trust, Paul is happy and part of the community, including doing ordinary things that my other children do – such as enjoying a takeaway on a Saturday night.

“That means so much to his mother and me.”

Contact us

Contact us

Head Office

Head Office
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 01844 267800 F: 01844 267049 E:

Central England

Central - Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 0116 236 3793 F: 0345 643 7094 E:

East Anglia

East Anglia - Divisional Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk, IP14 1RD View Map
T: 01449 774030 E:
East Anglia - Norfolk Office
Crome House, 231 St. Faiths Road, Norwich, Norfolk, NR6 7AP View Map
T: 01603 400321 F: 01603 400771 E:
East Anglia - Lowestoft Office
The Old Police Station, 2 Regent Road, Lowestoft, Suffolk, NR32 1PA View Map
T: 01502 569986 E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire, PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
East - Luton Office
Unit 2B Bramingham Business Park, Enterprise Way, Luton, LU3 4BU View Map
T: 01582 584575 E:


Midlands - Divisional Office
Wood Lane Community Centre, 157 Wood Lane, West Bromwich, B70 9PT View Map
T: 0121 553 3502 E:

North England

North - Divisional Office
The Gatehouse, Curtis Buildings, Berking Avenue, Leeds LS9 9LF View Map
T: 0113 468 4460 F: 0113 242 1399 E:
North - Sheffield Office
157-163 Sheffield Road, Killamarsh, Sheffield S21 1DY View Map
T: 0114 276 4980 E:

North West England

North West - Divisional Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 E:
North West - Tameside Office
The Old Courthouse, Chapel Street, Dukinfield, Cheshire SK16 4DT View Map
T: 0161 711 0577 E:


Scotland divisional office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E:
Oban office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Aberdeen office
Bon Accord House, Riverside Drive, Aberdeen AB11 7SL View Map
T: 01224 039264 E:
Isle of Bute office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E:

South England

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
South - Oxford Office
Office 4, Hampden House, Monument Park, Chalgrove, Oxfordshire OX44 7RW View Map
T: 01865 893269 E:

South East England

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:
South East - East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 0845 643 7300 E:

South West England

South West - Divisional Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

Positive Behaviour Support for children, young people and families

Positive Behaviour Support service
5th Floor, Margaret McMillan Tower, Princes Way, Bradford BD1 1NN View Map
T: 07584 528751/07341 478228 E:

"We are very well supported"

CQC 'Good' rating for West Kent

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