Skip to main content Skip to contact details

Supporting Ruth in Leicestershire: video transcript


My name is Ruth. You are in my flat. I like to be independent, as I normally do. I like cooking, cleaning and I just love shopping. I can choose what I want.

I’ve got two cats called Maisie and Domino.

Anthony, Affinity Trust Operations Manager:

Before Ruth moved into her new home now, she was living in a low-secure unit, which she’d been in for about three years. In some regards, that routine and that structure was helpful for her. But because she didn’t have a lot of control, she didn’t have a lot of independence. It was very much reliant on somebody else saying OK, now you can do this thing that you enjoy. And then she did struggle with that quite a lot.


When I was at Farndon Unit it was difficult. It was frustrating. I don’t like set times and that’s where I get anxious and angry. I was upset.


And then obviously that would be when the hospital was using her PRN medication to help bring her anxieties down, or she would be physically restrained.


I like it where people know me and I know the staff and I know different people living in the community as well.


With the Transforming Care directive, it’s helping people that have been in long-term stay hospital re-move back out into the community.


It was upsetting at first when I moved out but now staff is helping me to be sure what I want to do.

[Talking to someone off-camera] I bet it’s Oreo.


We spent a lot of time showing her independent skills around looking after her own home, helping her budget her money, cooking – all of that kind of thing.


[Talking to someone off-camera] That’s what independence is for.

I just like to do what I want to do. If I need staff, I always ask, can you help me to do these.


The situation now with Ruth is that she’s become a lot more independent. She’s taken a lot more responsibility in going out into the community.


I go out on my bike. He’s named Tommy the Trike and he’s my transport and I put my shopping in there. So I’m just happy where I am now because it’s nice and calm and I just, I’m happy.

[Talking to someone off-camera] Pink, yeah.

Cos I feel more relaxed and do whatever I want to do, so I just love it.

Contact us

Contact us

Head Office

Head Office
1 St Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT View Map
T: 01844 267800 F: 01844 267829 E:
Media enquiries to:
1 St. Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT
T: 07553 264 975 E:

Central England

Central - Divisional Office
Rowan Room, Acacia Room, BT Room, Poplar Room and Office Ground floor, National Training Centre 3 Gilmour Close Leicester LE4 1EZ View Map
T: 0116 236 3793 F: 0345 643 7094 E:
For enquiries about Sheffield-based services
T: 07387 058 872 (9am-3.45pm Monday-Thursday only) E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
Enquiries for Norfolk and Suffolk should be directed to the Divisional Office.

North England

North - Divisional Office
Unit 12, Curtis House Business Centre, Leeds, LS9 9LF View Map
T: 0113 468 4460 E:
Bradford District Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DZ View Map
T: 01274 533553 E:
West Midlands Office
Flat 7, Parry’s Court, Woodside Place, Cannock, Staffordshire, WS11 4AA View Map
T: 01543 578764

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E:


Scotland - Divisional Office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E:
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Aberdeen Office
87a Urquhart Road, Aberdeen, AB24 5ND View Map
T: 01224 039264 E:
Isle of Bute Office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E:
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E:

South & South West

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
Somerset Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

South East, Bedford and Northamptonshire

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:

Specialist Support

Specialist Support
Head Office, 1 St Andrew's Court, Wellington Street, Thame View Map
T: 01844 267800 F: 01844 267049 E: