Accessibility Statement

Affinity Trust is committed to making its website accessible to as many people as possible, including people with disabilities and those who use assistive technologies.

Measures to support accessibility

We take accessibility into account in the design, development and management of our website. This includes:

    • Considering accessibility within relevant policies and processes
    • Providing appropriate accessibility awareness and training
    • Assigning responsibility for maintaining and improving website accessibility
    • Applying accessible design principles to our brand and digital content
    • Providing the UserWay accessibility widget, which enables visitors to adjust aspects of the website to meet their individual need

Conformance status

We aim for our website to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Feedback and reporting accessibility problems

We welcome feedback about the accessibility of our website. If you experience an accessibility problem, or need information provided in a different format, please contact us:

We aim to respond to accessibility feedback within two working days.

Compatibility and assistive technology

Our website uses responsive design so that content can adapt to different devices and screen sizes. We also provide the UserWay accessibility widget to support visitors who wish to adjust how content is displayed or accessed.

Accessibility relies on web technologies including HTML, together with users' browsers and assistive technologies.

Known limitations

We are continually working to improve the accessibility of our website. However, some content may not yet be fully accessible.

In particular, some documents are provided in PDF format and may contain elements that do not fully meet accessibility requirements. As documents are reviewed or replaced, we aim to improve their accessibility and, where appropriate, provide information in accessible web formats.

If you cannot access a document or any other information on our website, please contact communications@affinitytrust.org and we will work with you to provide the information in an appropriate format.

Complaints

If you raise an accessibility concern and are not satisfied with our response, you can ask for the matter to be escalated through Affinity Trust's complaints process.

Review of this statement

Affinity Trust will review this accessibility statement periodically and update it following significant changes to the website or our accessibility arrangements.

Last reviewed: November 2026