Skip to main content Skip to contact details

Learning and development

Ensuring all Affinity Trust staff have the right skills for their roles is an essential part of providing a high-quality service to the people we support.

It is also important that our staff have the opportunity to develop and grow during their time with us.

As an accredited Investor in People, Affinity Trust ensures a fair, equitable and consistent approach to learning and development for all its staff.

Our learning and development offer normally includes bespoke classroom-based courses, hands-on workshops, coaching, distance learning, self-study and an interactive e-learning package. It can also include formal health and social care qualifications such as the Regulated Qualifications Framework and Scottish Vocational Qualification.

At the moment, our face-to-face training is suspended, but we are:

  • using our e-learning website for mandatory training

  • delivering regular skills development webinars on specialist topics

  • holding mental health webinars

  • commissioning external webinars from topic experts to develop key management skills.

We provide a comprehensive Care Certificate induction programme for all support staff, including an in-service induction suitable for everyone’s job role and place of work.

As well as receiving sector-standard mandatory training, our staff can look forward to developing their skills in many specialist areas, including:

tick smallAutism (SPELL framework)

tick small


tick smallPerson-centred planning

tick smallDementia care

tick smallMakaton or British Sign Language

“We get all the training and support we need, it’s the best company I’ve ever worked for” – staff member, quoted in a 2019 Care Quality Commission report

If you start your career here as a manager or team leader, or if you are an aspiring leader, you can further enhance your skills through our internal leadership programme ‘LEAD: Lead, Engage, Aspire and Develop’. Modules include:

tick small

Inspirational leadership

tick smallPositive Behaviour Support

tick smallPositive safeguarding cultures

tick smallPositive management skills

The drive and dedication of our staff – backed up by our comprehensive learning and development programme – ensures we remain focused on providing good outcomes for the people we support.

During the 2018/2019 financial year we collated feedback about our training.  We had nearly 8,000 scores, and were delighted that the average was 4.8 out of 5, meaning that the average rating overall was ‘Excellent’.

“Training opportunities are amazing” – staff member, quoted in a 2019 Care Quality Commission report

Contact us

Contact us

Head Office

Head Office
1 St Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT View Map
T: 01844 267800 F: 01844 267829 E:
Media enquiries to:
1 St. Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT
T: 07553 264 975 E:

Central England

Central - Divisional Office
Rowan Room, Acacia Room, BT Room, Poplar Room and Office Ground floor, National Training Centre 3 Gilmour Close Leicester LE4 1EZ View Map
T: 0116 236 3793 F: 0345 643 7094 E:
For enquiries about Sheffield-based services
T: 07387 058 872 (9am-3.45pm Monday-Thursday only) E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
Enquiries for Norfolk and Suffolk should be directed to the Divisional Office.

North England

North - Divisional Office
Unit 12, Curtis House Business Centre, Leeds, LS9 9LF View Map
T: 0113 468 4460 E:
Bradford District Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DZ View Map
T: 01274 533553 E:
West Midlands Office
Flat 7, Parry’s Court, Woodside Place, Cannock, Staffordshire, WS11 4AA View Map
T: 01543 578764

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E:


Scotland - Divisional Office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E:
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Aberdeen Office
87a Urquhart Road, Aberdeen, AB24 5ND View Map
T: 01224 039264 E:
Isle of Bute Office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E:
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E:

South & South West

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
Somerset Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

South East, Bedford and Northamptonshire

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:

Specialist Support

Specialist Support
Head Office, 1 St Andrew's Court, Wellington Street, Thame View Map
T: 01844 267800 F: 01844 267049 E: