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The role of a support worker

Support workers play a key role in enabling the people we support to carry out their daily tasks. That could be helping someone to live independently in their own home, experience new places, attend college, or work towards gaining employment.

They may also support people with their mobility, help them to eat and drink, and support people with challenging behaviour.

Some of the people we support need personal care, at varying levels. This can range from offering encouragement and support, to enabling people to do it themselves, to physically supporting them directly.

A typical day

It’s true that no two days are ever the same. It’s that variety that our teams love and that motivates them to treat every day as a new opportunity. The level of support each person requires varies, as does their interest in different hobbies and pastimes. Wherever possible we try and match our staff with people we support who have similar interests and passions in life.

Above all, we look for support workers who will bring enthusiasm to their work and be happy to get involved in a range of activities, while prioritising the health and wellbeing of those we support.

A role for you

We’re always looking for keen and enthusiastic people to join our teams as support workers.

Full-time, part-time and bank (casual) roles are available to suit you and your availability. That flexibility does work both ways, however, as many of our services operate 24/7. Evening, weekend and night working is required for some roles, depending on the level of support people need.

The role of a support worker can be demanding but, at the end of every day, you will go home knowing you have made a difference.

What experience do you need?

We believe that if you have a positive attitude, and values that align with our own, we can train you on the rest! We have a fantastic team of dedicated professionals to design and tailor training specific to your needs and those of the people you support. As long as you are willing to learn, we will support you every step of the way.

You will receive a thorough induction programme to ensure you know everything about us and the high standards of work we deliver. You will also shadow more established team members so you can get some hands-on experience and ask questions as you go.

What now?

If you want to be the difference and help change the lives of others, we’d love to hear from you. You can call us on 01844 267800 or email

Hear from some of our current support workers:

“It’s really rewarding”: life as a support worker from Affinity Trust on Vimeo.

Read the video transcript

Contact us

Contact us

Head Office

Head Office
1 St Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT View Map
T: 01844 267800 F: 01844 267829 E:
Media enquiries to:
1 St. Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT
T: 07553 264 975 E:

Central England

Central - Divisional Office
Rowan Room, Acacia Room, BT Room, Poplar Room and Office Ground floor, National Training Centre 3 Gilmour Close Leicester LE4 1EZ View Map
T: 0116 236 3793 F: 0345 643 7094 E:
For enquiries about Sheffield-based services
T: 07387 058 872 (9am-3.45pm Monday-Thursday only) E:

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E:
Enquiries for Norfolk and Suffolk should be directed to the Divisional Office.

North England

North - Divisional Office
Unit 12, Curtis House Business Centre, Leeds, LS9 9LF View Map
T: 0113 468 4460 E:
Bradford District Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DZ View Map
T: 01274 533553 E:
West Midlands Office
Flat 7, Parry’s Court, Woodside Place, Cannock, Staffordshire, WS11 4AA View Map
T: 01543 578764

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E:


Scotland - Divisional Office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E:
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E:
Aberdeen Office
87a Urquhart Road, Aberdeen, AB24 5ND View Map
T: 01224 039264 E:
Isle of Bute Office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E:
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E:

South & South West

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E:
Somerset Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E:

South East, Bedford and Northamptonshire

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E:

Specialist Support

Specialist Support
Head Office, 1 St Andrew's Court, Wellington Street, Thame View Map
T: 01844 267800 F: 01844 267049 E: