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What are Individual Service Funds?

This page explains what Individual Service Funds are, and how you can work with Affinity Trust to understand and make decisions about your support.

What the Care Act says

Man using a laptop computer
Man using a laptop computer

The Care Act is the law in England about people who need support. It tells your local council how they should help people. The Care Act says you can have an assessment to find out if you need support.

Care Act assessment

Mid adult therapist talks with parents of special needs child
Mid adult therapist talks with parents of special needs child

A social worker from your local council will complete a Care Act assessment to find out what things you need support with. If you meet the criteria, you will be able to have a Personal Budget to pay for your support.

Your Personal Budget

Two men sat on a bed with a moneybox
Two men sat on a bed with a moneybox

Your Personal Budget is the amount of money the council will give you to spend on your support. One of the ways you can use your Personal Budget is called an Individual Service Fund.

Working with Affinity Trust

Woman and man on a purple sofa
Woman and man on a purple sofa

Our staff can help you think about how you want to use your Individual Service Fund, what is important to you and how you want to be supported. They can help you find out about ways to get support, and things to do in your area.

You can use your Individual Service Fund to pay for your support from Affinity Trust, other things you want to do in the community, and assistive technology that helps you to be independent.

Being in control

Teenage girl with down syndrome drawing at class
Teenage girl with down syndrome drawing at class

We will help you to put a plan together. This will include deciding about the way you would like your support to be managed. You will decide what goes into the plan and it will belong to you. You can make changes to your plan when you want to.

Getting the money

Modern British currency
Modern British currency

Your plan needs to say how much everything will cost. It must be agreed by your social worker. When this happens, the money to pay for your support will be ready for you to use.

Your home

Woman standing in her doorway
Woman standing in her doorway

If your plan includes changing where you live, or planning to move into your own home for the first time, we can help you find out about your choices

Reviewing your plan
We can help you to plan a review meeting to check how things are working with your plan and talk about any changes you want to make. You don’t have to wait until your review if you want to change something.

Changing your plan

Woman sat at a table, writing
Woman sat at a table, writing

If you don’t want to carry on with your plan or if you want to change the way your support is arranged, you can talk to your support manager.

Checking how things are going

Man and woman looking at his support plan
Man and woman looking at his support plan

We will ask you to say how things are going so that we can check that we are doing a good job and see if anything needs to change.

Choice and control

Woman looking at camera
Woman looking at camera

Affinity Trust will work with you to make sure that you understand your choices, and that you stay in control of your support.

What to do next

Young man with learning disabilities looking at his computer
Young man with learning disabilities looking at his computer

You can contact us to find out about how we can offer support in your local area.

Contact us

Contact us

Head Office

Head Office
1 St. Andrew's Court, Wellington Street, Thame, Oxfordshire OX9 3WT View Map
T: 01844 267800 F: 01844 267829 E: info@affinitytrust.org

Central England

Central - Divisional Office
109 Boston Road, Beaumont Leys, Leicester, LE4 1AW View Map
T: 0116 236 3793 F: 0345 643 7094 E: infocentral@affinitytrust.org
Sheffield office
157-163 Sheffield Road, Killamarsh, Sheffield S21 1DY View Map
T: 0114 276 4980 E: infocentral@affinitytrust.org

East England

East - Divisional Office
U18, South Fens Business Centre, Fenton Way, Chatteris, Cambridgeshire PE16 6TT View Map
T: 01354 696009 F: 08456 437521 E: infoeast@affinitytrust.org
Suffolk Office
Office 3, Wharfside House, Prentice Road, Stowmarket, Suffolk IP14 1RD View Map
T: 01449 774030 E: infoeastanglia@affinitytrust.org

North England

North - Divisional Office
Unit 9 Parkview Court, St Paul's Road, Shipley, West Yorkshire, BD18 3DX View Map
T: 01274 533553 E: infoshipley@affinitytrust.org

Positive Behaviour Support for children, young people and their families

Positive Behaviour Support
1 St. Andrew's Court Wellington Street, Thame, Oxfordshire, OX9 3WT View Map
T: 07341 478228 E: paultaylor@affinitytrust.org

Scotland

Scotland - Divisional Office
62 Viewfield Road, Ayr KA8 8HH View Map
T: 01292 436030 E: infoscotland@affinitytrust.org
Oban Office
First Floor, Glenshellach House, 7e Glengallan Road, Oban, PA34 4HG View Map
T: 01631 571311 F: 01631 566708 / 0872 111 4616 E: infoscotland@affinitytrust.org
Aberdeen Office
87a Urquhart Road, Aberdeen, AB24 5ND View Map
T: 01224 039264 E: infoscotland@affinitytrust.org
Isle of Bute Office
18 East Princes Street, Rothesay, Isle of Bute PA20 9DL View Map
T: 01700 500376 E: infoscotland@affinitytrust.org
Irvine office
Suites 2/1 and 2/2, Landek House, 44-46 Bank Street, Irvine KA12 0LP View Map
T: 01294 446600 E: infoscotland@affinitytrust.org

South England

South - Divisional Office
Suites 53-55, Aldershot Enterprise Centre, Mandora House, Aldershot, Hampshire, GU11 2PW View Map
T: 01252 311188 F: 01252 311170 E: infosouth@affinitytrust.org
Oxford Office
Office 4, Hampden House, Monument Park, Chalgrove, Oxfordshire OX44 7RW View Map
T: 01865 893269 E: infosouth@affinitytrust.org
Somerset Office
Mendip Court, Bath Road, Wells, Somerset BA5 3DG View Map
T: 01749 605594 E: infosouth@affinitytrust.org

South East England

South East - Divisional Office
Suite 2+3, Henwood Pavilion, Henwood, Ashford, Kent, TN24 8DH View Map
T: 01233 665324 E: infosoutheast@affinitytrust.org
East Sussex Office
Units 31-32, Castleham Business Centre East, Stirling Road, St Leonards On Sea, East Sussex, TN38 9NP View Map
T: 01424 853390 F: 0845 643 7300 E: infosoutheast@affinitytrust.org

Specialist Support

Specialist Support
Head Office, 1 St Andrew's Court, Wellington Street, Thame View Map
T: 01844 267800 F: 01844 267049 E: info@affinitytrust.org